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We are committed to transforming SAP projects into performing people through structured training and knowledge management. With SAP expertise since 2003, 36,000+ certifications delivered, and a proven methodology that ensures your Go Live is on time, on budget, and sustainably successful.

Zugang

Roles, team and handovers

People move on. The knowledge stays in the project.

We manage roles, the skill matrix, onboarding and handovers in the team, so your project keeps its momentum when people change. People change jobs, key users move on, consultants rotate out. That must not throw your SAP project off course.

An SAP implementation runs for 12 to 18 months. In that time, typically 20 to 30 % of key users, 40 to 50 % of consultants and 15 to 20 % of end users change. Every departure without a handover costs weeks and thousands in re-training. With our approach, knowledge stays in the project, no matter who stays or goes.

What we do

  • Every role is described, and the skill matrix shows skills and readiness per person.
  • Newcomers get onboarding with knowledge packages for their role and become productive faster.
  • Whoever leaves hands over in an orderly way. Their expertise is captured beforehand.
  • How ready the organization is for go-live shows in real time, by person and skill.

How we work

Every role gets clear tasks and requirements. Every person is mapped to their role, and an up-to-date directory shows status and training completion. That gives you one source for the question of who does what.

The skill matrix compares what someone can do with what the role requires. It shows training needs and critical gaps and supports succession. When someone resigns, you see immediately which skills will be missing and can bring replacement or handover forward.

New colleagues get a checklist for their role, selected knowledge packages and a contact person. Whether replacement or reinforcement, they become productive 50 % faster than without structured onboarding.

Roles and skills

Directory with roles, skill matrix and competencies. Readiness gaps stand out.

Faster onboarding

Ready-made playbooks and knowledge packages bring newcomers up to speed in days, not weeks.

Orderly handover

Whoever leaves passes on their expertise first. Nothing gets lost.

Frequently asked questions

Every role has a knowledge package with tasks, required skills, the current project status and key contacts. The successor works through the critical topics first with a checklist and has a contact person for questions.

Yes. Every person is measured against the requirements of their role: training completion, skills, practice and exams. Leadership sees it in numbers, for example “85 % of finance users ready, 92 % in the warehouse”, and decides go or no-go on that basis.

Structured onboarding carries that too. New people get their role, a training cohort and tracking of their skills. Onboarding runs alongside the implementation, and nobody falls through the cracks.

With guided exit conversations based on templates for each role. We record unique expertise and decisions made, record handover sessions and store everything in the knowledge repository. This starts as soon as a departure is known, not after the person has gone.

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