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We are committed to transforming SAP projects into performing people through structured training and knowledge management. With SAP expertise since 2003, 36,000+ certifications delivered, and a proven methodology that ensures your Go Live is on time, on budget, and sustainably successful.

Zugang

Capturing and structuring knowledge

Capture project knowledge before it disappears

In most SAP projects, knowledge sits in consultants' heads, in emails, in Excel files and in decisions nobody ever wrote down. When people leave, 70 % of it disappears. We capture this knowledge, structure it and preserve it. Newcomers get up to speed faster, and support gets fewer tickets.

The workshop is over, the recording sits on a drive. Months later someone asks why the process was built this way. Only the people who were in the room know the answer.

What we do

  • We capture the tacit knowledge of project teams and business units and map it.
  • We give knowledge a structure with consistent metadata and versions.
  • We record decisions together with their reasons, so planning and execution can build on them.
  • The result is a searchable repository where every role sees its part, and which can be maintained for years.

How we work

It starts with conversations with the people who carry the knowledge: business units, key users and consultants. We record where decisions were made, which processes are critical and which documents already exist. This also reveals the gaps that would hit operations after go-live.

Then the knowledge gets a structure that fits your company, with consistent metadata, versions and a search that finds things. It stays usable long after the implementation team has moved on.

In the finished repository, every role sees its part. Every piece of content is linked to the business process it describes. Whoever is looking for something finds it where they work.

Knowledge discovery

All knowledge areas of the project with relationships, dependencies and ownership, plus the gaps.

A structured repository

Searchable, consistently built, with metadata and versions.

Views by role

Every role sees the knowledge it needs and finds it quickly.

Frequently asked questions

For most mid-market implementations with 500 to 1,000 users, it takes 6 to 8 weeks from the first conversation to the validated repository. Large multi-site implementations need 10 to 12 weeks. The effort pays back within 3 to 6 months through fewer support tickets and faster onboarding.

It stays in the company as a permanent source for documentation in SAP operations. It carries onboarding, refreshers and everyday work. To keep it current, we give you a maintenance guide.

Yes. We work with SharePoint and the repositories you already have. We structure knowledge where it lives and do not introduce a new system. That makes adoption easy.

By the time it takes newcomers to become productive (typically half as long), the number of support tickets (40 to 60 % fewer), search time and how completely the knowledge is covered. We record the baselines at project start.

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